Central Records Temporary Closure Notice

To ensure the safety of the public and Railroad Commission of Texas staff in response to COVID-19 pandemic, Central Records will be closed beginning at 2 p.m. on Friday, December 10, 2021 to be sanitized.
Customers wishing to make payments, conduct research, or submit paperwork in person on this day, will need to do so before 2 p.m.
Central Records will reopen on Monday, December 13.

Call 811 Before Digging: Free Service Will Help Keep You Safe

August 11, 2021

AUSTIN – The RRC’s mission to protect neighborhoods around Texas extends to helping residents and excavators identify the vast network of underground utilities they need to pay attention to.

Pipelines and other important underground utilities can easily be severed when unsuspecting individuals dig haphazardly, potentially risking harm. The RRC works with Texas 811 to highlight the critical importance of calling 811 before digging.

Calling 811 is required by law. By doing so, utility locators will come to your property free of charge and mark areas that should not be dug into. Today, Aug. 11, is the National 811 Day, a reminder of the value of the service.

Since the Railroad Commission’s Pipeline Damage Prevention program started on Sept. 1, 2007, the state has made significant progress in reducing incidents resulting in pipeline damage. Pipeline damage is not as common as it used to be because people are calling before digging. In 2008, there were 6.44 pipeline damage incidents per 1,000 requests to locate underground utilities. In 2020, the number has dropped to 2.5 incidents per 1,000 requests to locate.

Throughout the year, RRC staff attends outreach to ensure the public understands the law and avoids tragic encounters with pipelines. Staff has attended 51 such events, virtually or in-person, so far this fiscal year.

“While pipelines are the safest means to transport hydrocarbons, they must remain intact to efficiently carry out their intended purpose,” said Ryan Hejl, the Railroad Commission’s Pipeline Damage Prevention Manager. “It’s not just pipelines that could be under the ground at people’s homes. There could also be water and sewer lines, electric cables, and other utilities. It’s better to call 811 before moving a bunch of dirt and potentially hurting yourself.”

Texas homeowners, excavators, and contractors are required to call 811 at least two days before digging. The caller tells the location of the dig, and affected pipeline and utility companies in the area will send locators to the dig site to mark the approximate location of buried lines with flags or paint.

A request to locate can also be made via the Texas811 website at https://www.texas811.org/.


About the Railroad Commission:
Our mission is to serve Texas by our stewardship of natural resources and the environment, our concern for personal and community safety, and our support of enhanced development and economic vitality for the benefit of Texans. The Commission has a long and proud history of service to both Texas and to the nation, including almost 100 years regulating the oil and gas industry. The Commission also has jurisdiction over alternative fuels safety, natural gas utilities, surface mining and intrastate pipelines. Established in 1891, the Railroad Commission of Texas is the oldest regulatory agency in the state. To learn more, please visit http://www.rrc.texas.gov/about-us/.