Non-Submetered Master Meter Disconnections

Information on rules regarding Non-Submetered Master Meter accounts within municipalities.

As per House Bill 1772, 16 Tex. Admin. Code § 7.475 relating to Municipality Contact Information for Notice of Disconnection for Non-Payment for Non-Submetered Master Metered Multifamily Properties, the Railroad Commission will implement a mechanism by which municipalities can opt to receive notice from utilities when a Non-Submetered Master Metered Multifamily Property is subject to disconnection of service due to non-payment. Below are options for municipalities to provide contact information as well as for utilities to ascertain which municipalities have elected to participate. 

Municipalities: 

Provide contact name, phone number and mailing address for the designated municipal contact via email to mastermeters@rrc.texas.gov or by mail to: 

  Director 
  Gas Services Department
  Railroad Commission of Texas 
  P.O. Box 12967 Austin, TX 78711-2967 

Natural Gas Distribution Utilities: 

To ascertain if a municipality has elected to be sent disconnection notices for non-sub-metered master meter customers within their jurisdictions, email mastermeters@rrc.texas.gov.

Municipality Contact Information for Municipalities that have Opted to Recieve Notice: