Scheduled System Maintenance

The RRC website will undergo scheduled maintenance on Saturday, December 6, 2025, from 10:00 AM to 12:00 PM CST.

During this window, website access may be intermittent or unavailable.

Customer Complaint

Upon submission of the online form you will be redirected to the Bill Complaint Process webpage. If you do not receive an email response within 5 business days, please let us know.

In case of emergency or an urgent issue, email us at GasComplaints@rrc.texas.gov