Christmas
RRC offices will be closed for the Christmas holiday from Wednesday, December 24 through Friday, December 26. Regular business hours resume Monday, December 29 at 8 a.m. Staff is available to respond to emergencies at 844-773-0305.
Complaints Center
How can we help you?
These links are for filing complaints with the Railroad Commission of Texas where it is within our authority and jurisdiction.
PLEASE NOTE: RRC no longer has any jurisdiction or authority over Railroads in Texas, a duty which was transferred to other agencies, with the last of the rail functions transferred to the Texas Department of Transportation in 2005.
The RRC maintains a 24-hour, toll-free emergency line; call 844-773-0305 to report leaks or spills
For other contacts, please see our contact page.
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Alternative Fuels Safety Complaint
Report noncompliance with any licensing or certification requirements and any unsafe installations of Liquefied Petroleum Gas (Propane/Butane)
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General Complaints
Complaints within the jurisdiction of the Railroad Commission of Texas.
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Gas Services Complaint
Complaints For Gas Customer Bills, Purchasing, Selling, Shipping, Transportation or Gathering Practices
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Oil & Gas related
Complaints related to the exploration, production and transportation of oil and natural gas
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Pipeline Safety
Complaints regarding Pipeline Safety/Damage Prevention
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Surface Mining
Complaints regarding exploration or mining operations
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